Billing
Introduces the billing items, subscriptions, and renewal methods of KubeSphere Backup.
This topic introduces the billing items, subscriptions, and renewal methods of KubeSphere Backup.
Billing items
KubeSphere Backup charges for the protected applications (namespaces). A protected application is the number of namespaces protected by the executed backup jobs and recovery jobs. The billing cycle is every month and actual costs is calculated according to the actual number of days that you used the Service.
Billing mode
KubeSphere Backup is charged on a monthly, quarterly, and yearly basis.
Subscriptions
KubeSphere Backup provides a Standard subscription for free trial. When the free trial ends, you can still subscribe to the long-term free plan. Besides, the Service also provides Basic, Enterprise, and Customization for enterprises with long-term business protection needs. The following table describes the current available subscriptions.
| Subscription | Protected Applications | Maximum Retention (Day) | Support | Quota of Hosted Repository | Supported Resource Template | Database Consistency Protection | Pricing |
|---|---|---|---|---|---|---|---|
| Free | 2 | 3 | Community support | 10 GB | Not supported | Not supported | Free |
| Basic | 100 | 14 | 8 x 5 (GMT+8, business hours) | 100 GB | 3 | Not supported | USD 65/month, 183/quarter, and 670/year |
| Standard | 500 | 30 | 8 x 5 (GMT+8, business hours) | 500 GB | 10 | Supported | USD 200/month, 564/quarter, and 2,064/year |
| Enterprise | 1500 | 90 | 8 x 5 (GMT+8, business hours) | 1024 GB (1 TB) | Unlimited | Supported | USD 340/month, 958/quarter, and 3,508/year |
| Exclusive | Customizable | Customizable | 24 x 7 | Customizable | Unlimited | Supported | Contact sales |
common:WARNING
When the protected applications exceed the subscription quota, you can upgrade your subscription to get more quota of protected applications, or you can delete some backup jobs and recovery jobs to release some quota. Please upgrade your subscription or release some quotas to prevent the data already backed up from any potential data loss.
Change of subscription
After you subscribe to a plan, you can change it according to your needs, and the billing will be based on the new subscription. The billing formula is described as follows:
Amount paid = Amount payable of new subscription － (Amount payable of current subscription/Days of current subscription) x (Days of current subscription － Used days of current subscription)
common:NOTE
Duration of the new subscription must be equal to or longer than that of the current subscription. For example, if your current subscription is charged on a quarterly basis, then the new subscription must be charged on a quarterly or yearly basis.
Renewal
The Service currently supports renewal of the same subscription or upgrading to a higher-level subscription. Renewal to a lower-level subscription is not supported.
Out of credit
The Service will send you a notice starting from 7 days before your subscription expires. You can click Subscribe Now to renew your subscription. If you do not renew your subscription in time, the Service will still provide services to ensure business continuity, but the quota on backup, recovery, and hosted storage repository will be changed to the quota of the free plan.
If the current protected applications exceed the quota of the free plan, the excessive protected applications will be deleted after a certain period of time (the actual time varies according to different subscriptions).